Return And Refund Policy
Return And Refund Policy
We gladly accept returns of ZKHEAT merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment.
Send an email to PHYMAT2020@outlook.com with your intent to return and your reason.
After receiving a reply with an acknowledgment of the return please ship the product along with a note explaining the reason for the return to the address we sent you. After you have shipped the unit, please wait until it is delivered to our warehouse and then email us your tracking number. Once the tracking confirms the delivery, we will process your refund immediately. Not providing the tracking information may cause your refund to be delayed.
Refunds are always issued to the original method of payment.
Please Note: Do not send items back through other means or without obtaining a return authorization as your package may be sent back to you.
We gladly accept returns of ZKHEAT merchandise within 30 days of delivery except clearance items, which are final sale and may not be returned or exchanged. Returns will be refunded to the original method of payment.
Send an email to PHYMAT2020@outlook.com with your intent to return and your reason.
After receiving a reply with an acknowledgment of the return please ship the product along with a note explaining the reason for the return to the address we sent you. After you have shipped the unit, please wait until it is delivered to our warehouse and then email us your tracking number. Once the tracking confirms the delivery, we will process your refund immediately. Not providing the tracking information may cause your refund to be delayed.
Refunds are always issued to the original method of payment.
Please Note: Do not send items back through other means or without obtaining a return authorization as your package may be sent back to you.